Booking, Cancellation and Other Information
Bookings : your booking must be for a minimum of 2 nights (3 nights if over a Bank Holiday).
One night bookings are only available by prior agreement with the owners. Rates may vary. Please enquire for details via email to firstname.lastname@example.org or call 01297 792469.
Bookings for one night stays made via our website will not be accepted.
Payment : you will have the option to pay the full cost of your stay or a 50% deposit at the time of booking via our website. You will receive a confirmation email immediately after booking. ‘Walk-in’ bookings will need to be paid in full by credit/debit card or cash only. We are unable to accept cheques or travellers cheques.
Cancellation : if you need to cancel your booking we will require a minimum of 14 days’ notice in writing prior to your first night’s stay. You will then receive a refund of your deposit.
If you cancel your booking less than 14 days prior to your first night’s stay, we regret a cancellation charge of 75% of the total cost of your stay will become payable. However, if we are able to rebook your accommodation, we will deduct any amount received from the cancellation charge due.
Accidents & Damages : please let us know immediately of any damage or spillage so that we can attempt a speedy repair or clean. Spillages are more easily rectified if dealt with quickly. Any significant breakage or damage may result in a charge for replacement, repair or specialist cleaning. If the damage means the room/facility cannot be rectified prior to the arrival of new guests, you may also be liable for loss of income.
Keys : loss of keys will incur a £30 replacement fee.
Disabled Access : we regret we have no wheelchair access or disable facilities and all bedrooms are on the first floor accessed via stairs.
Children : regrettably we are only able to accommodate children aged 16 years and above . There are no baby facilities or family rooms.
Parking : ample free onsite parking is available. All vehicles are parked at owner’s risk.
Pets : we are unable to accept any pets.
NO SMOKING IS PERMITTED IN THE PROPERTY.